Turn cancellations into revenue.
Patcher gives dispatch teams ranked, safe options to fill schedule gaps instantly. Stop playing phone tag, eliminate idle time, and keep your technicians moving.
Your scheduling system holds appointments. It doesn't protect the day.
Idle truck time
Cancellations leave gaps that sit unfilled because finding safe backfills takes too long. By the time dispatch evaluates the options, the window has passed.
Dispatcher burnout
Rebuilding routes by hand is repetitive, high-stakes, and draining. Dispatchers spend the day reacting instead of managing.
Revenue leakage
Every unfilled gap is lost capacity you already paid for. That idle time is revenue that can never be recovered.
One workflow for recovering schedule gaps.
Detect the opening
Patcher watches the schedule for cancellations, no-shows, and early finishes — then calculates the actual slot shape, not just a blank block on the calendar.
Rank the safest moves
It scores move-up options by route fit, timing, travel, and the rules your operation already relies on — then surfaces a short list instead of the full day.
Send and track offers
Dispatch runs customer outreach directly from the opening. Every offer, reply, and next action stays in one place instead of scattered across calls and texts.
See who fits the gap — and why
Instead of scanning the full schedule, dispatch gets a ranked shortlist of customers who can safely move into the opening. Each candidate shows the proposed change, schedule impact, and any considerations — so the decision is obvious before anyone picks up the phone.
- bolt Scores each candidate on route fit, timing, and drive time
- bolt Surfaces considerations and blockers before you act
- bolt Previews the exact schedule change side by side
No more phone tag
Dispatch sends offers to customers directly from the opening and tracks every response in a single timeline. No juggling calls, no wondering who was already contacted, no lost threads.
- chat Full communication history per proposal
- visibility Live status: sent, viewed, accepted, or expired
- task_alt Every offer stays tied to the opening it came from
Common questions
Does Patcher replace my scheduling system?
No. Patcher works alongside your scheduling system. It reads the data needed to evaluate openings and helps dispatch act on changes safely — without replacing anything.
Is this a customer messaging platform?
No. Patcher can send offers tied to specific openings and track replies, but it's not a general messaging tool. The outreach is always connected to a gap in the schedule.
Who is the best fit right now?
Home-service businesses with 5 to 50 technicians, dispatcher-led operations, and enough daily cancellations or reschedules that manual schedule repair is already a problem.
Tell us where schedule repair is burning time today.
Share a few details about your operation and we'll follow up when the next round of early access opens.
What to expect
We're prioritizing teams that already feel daily pressure from cancellations, move-ups, and dispatcher workload.
Current intake
Requests go straight into our intake queue so we can prioritize the next early access group around real operator demand.